how does spotify customer service so good

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Personalized playlists like Discover Weekly provide fantastic opportunities for subscribers to latch on to new music from artists they never stumbled across on their own. With so many songs at the ready, streaming libraries can seem daunting for those who want to find new music, but Spotify provides a lot of useful tools for finding new songs to suit your taste. Enabled by Dolby Atmos coding, spatial audio gives music additional depth, extra compatibility with dynamic head-tracking, and other advantages that came with iOS 15.

Additionally, last year, Apple made a wide range of its library available in its surround-sound spatial audio format. There is also a hi-resolution lossless format all the way up to 24-bit at 192kHz. There are several tiers of lossless audio available starting with CD quality, 16-bit at 44.1kHz, and going up to 24-bit at 48kHz. Apple uses ALAC (Apple Lossless Audio Codec) so the music stays true to the original audio file. The entire 90 million Apple Music songs are now available in lossless audio.

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Spotify's promised lossless tier of service is still nowhere to be found.Īpple, on the other hand, is making significant strides in providing free audio quality upgrades for all subscribers.

HOW DOES SPOTIFY CUSTOMER SERVICE SO GOOD UPGRADE

Upgrade to Premium, and that boosts quality up to AAC 256Kbps.

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Download the Spotify app, and it will adjust streaming quality based on your connection, anywhere from 24Kbps to 160Kbps.

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For Spotify, the free version of the software streams at AAC 128Kbps via the web player. We also need to discuss the audio quality that comes with streaming songs on both services. Spotify offers a similar function, relegating your local music files to a separate tab, but you can’t access your local music via broad searches as you can with Apple Music.

Any music you have - whether previously purchased via the iTunes Store, ripped from a physical CD, or uploaded to iTunes Match - will appear in your Apple Music library, giving you the option to freely browse your own music alongside Apple’s standard catalog. There’s another area where Apple Music has a leg up on its competition: integration of the iTunes library. Spotify isn’t too happy with artists signing exclusivity deals with Apple, either - Spotify reportedly has a history of altering search rankings for artists who release their music through Apple first. Moreover, Apple has taken steps to secure many more exclusives than the competition, largely because it doesn’t offer a free tier. The Swedish streaming service also brings all the latest releases, exclusive live sessions, and various new singles right to its New Releases tab each Friday, as well as the Release Radar playlist.Īpple’s service, on the other hand, touts more than 90 million songs, which is higher than Spotify’s current figures (although Spotify has been steadily catching up) and also outdoes newer contenders like Amazon Prime Music and Jay-Z’s Tidal. Couple this with the fact that it adds more than 60,000 new songs each day, and it’s clear that the service offers more music than your ears would even know what to do with. Spotify first took its dominant position on the strength of its impressive 82 million-plus song catalog and 4 million podcasts. Join us below to see which of these juggernaut music- streaming services is right for you. The competition between these two has helped the recording industry reach record heights for digital revenue, and the question of which music streaming service is better has become increasingly tough to answer. Apple’s Music is known for its high-profile exclusives, robust library, curated radio, and seamless integration with iOS. Apple Music was once the leader in all things digital music but is currently behind Spotify with 98 million users. Spotify offers a free tier option as well as a popular music-sharing experience. Spotify currently has over 433 million users and 188 million Premium subscribers worldwide. Fitbit Versa 3Īs a music enthusiast, it’s no easy feat to choose between Spotify and Apple Music.

How does spotify customer service so good